Frequently Asked Questions

Order Information

Feed me already! How can I order your snacks?

Purchase via our online shop. Simply click on the link, select the snacks and the quantity you would like to order, select the delivery method, form of payment and you are done. You will receive an email from us with your order confirmation and we are set to rock and roll!

If instant gratification is your thing, please check out our distributors.

What forms of payment do you accept?

Credit or debit card online payment as processed by our online payment partner, Stripe.

Under certain circumstances, we may also accept payment via FAST or PayNow.  

For FAST transactions, please send to our DBS corporate account: 288-902136-1.

For PayNow services, you can send to "T14LL3145E"

Please note that orders paid via fund transfer are only confirmed upon receipt of funds.

Can I pay for jerky with cryptocurrency?

Hell yeah! We may be the oldest snack in town but when it comes to currency, we are heading to the moon.

If you have a Coinbase or a Bitpay account, you can now pay for your favorite snack with your favorite coin*.

*Bitcoin, Ethereum, Bitcoin Cash, Litecoin, USDC

The snack I want is currently out of stock. How long do I have to wait before I can get it?

Oh, bummer! Drop us a note on Facebook or write to us at and we'd let you know.

I'd like to order both jerky and baked goods. Can this be placed in the same order and delivered together?

Yes, this can be placed in the same order but delivery for both items will be made separately.

Any orders with baked goods would require courier delivery for a nominal fee of $10. This is arranged by our baked goods partner, Oh My Goodness! and you will be able to select a convenient date and time slot for the delivery.

Your jerky orders will be hand delivered to your doorstep by your friendly postman. If the total value of your jerky orders is above $30, delivery is free of charge. Otherwise, a $6 delivery fee will apply.

From now till 13 June 2021, get free delivery for a minimum jerky order of $10. 

I changed my mind and would like to cancel my order. Can I?

If your order has not been shipped, we can provide a refund. Please write to us at if you would like to cancel your order. We would typically send out your orders within the next business day. However, if your order is already on the way to you, we will not be able to accept any request for cancellation. We seek your kind understanding in this.

Questions on jerky and baked goods

Is jerky and bak kwa the same thing?

Same same but very different.

Jerky is essentially dried meat. It can be dried in a smoker, oven, dehydrator or air dried, resulting in meat that is lighter and nutrient dense. As it can also be stored without the need for preservatives or refrigeration, jerky remains an ideal food or nutritious snack for backpackers, soldiers or anyone on the go.

Bak kwa, a Chinese salty sweet dried meat is similar to jerky in texture. However, the preparation methods, ingredients and nutrition benefits differ greatly.

Is jerky healthy?

The answer is it depends on how jerky is made.

High fructose corn syrup. Purified nitrites. Sugar. MSG-hiding maltodextrin hydrolyzed corn protein, yeast extract, "natural" flavorings. The typical beef jerky ingredients list reads like a science experiment from a chemistry lab. Many of the Western beef jerky are heavily processed and "enhanced" to increase their shelf life and to jack up the intensity of its flavor.

These additives and preservatives greatly negate the many benefits of jerky as a healthy go-to snack. Made of meat, jerky itself has a high protein content. It does not raise the level of insulin - a hormone in our body which if increased, causes fat storage. This makes it an ideal snack for weight watchers or those trying to keep lean.

Jerky also contains minerals, and consuming it can boost your phosphorus intake which supports the effectiveness of your kidneys. It is an excellent source of Vitamin B-12, which helps keep your nerves and red blood cells healthy. In fact, a deficiency in this crucial vitamin is usually reported with symptoms of fatigue. 

Mostly, jerky snacks works great to satisfy hunger pangs, which is why it makes such a great snack as it prevents you from over-eating.

But as with everything in life, eat in moderation and ENJOY!

*Please note this is not nutrition advice.

Who is Fusion Jerky?

Fusion Jerky is made in USA. The company was founded in 2014 by KaiYen Mai who was born into a family passionate about the delicate art of creating traditional Asian jerky.  

For nearly 50 years, KaiYen’s family honed their craft and developed successful family recipes that have been passed on for generations.  

As KaiYen grew up in the Bay Area,  it laid the groundwork for her inspiration to “fuse” American flavors with premier meat textures to create the best, all-natural jerky that is also gluten-free, high in protein, low in sodium and contains no preservatives.

As the exclusive distributor for Fusion Jerky, Snack Guru is proud to bring KaiYen's amazing jerky jerky to Singapore. We believe good things must share and this is how we show it!

Is your jerky from a SFA approved source?

The Singapore Food Agency (SFA) is a statutory board formed under the Ministry of Sustainability and the Environment to oversee food safety and security.*

All jerky and snacks retailing on our platform are approved by SFA and have gone through inspection and food testing. In fact, for jerky products, they have to be produced in an SFA accredited meat processing establishment.

You can be assured that our snacks are not made in a home kitchen as your health and safety is our priority.

Your baked goods are made by Oh My Goodness!. Can you tell me more about them?

Our friends, Oh My Goodness! is a homegrown e-bakery that specialises in making gluten-free, dairy-free and refined sugar-free food accessible to and affordable by all. And they’ve partnered with us to make their Goodness more easily available to you!

And if you are a true Guru, you'd want to have your cake and eat it, too

And like the good people of Toby's Estate, Croûte and Sarnies, we know you'd love the “moist, delicious & not unhealthy” goodness that’s now coming your way too!

Must all baked goods be delivered by courier? Can I pick this up myself in another location?

All baked goods are delivered via courier regardless of the amount ordered. Self pick up is not an available option for now.

For a nominal fee of $10, your baked goods will be delivered to your location at your selected date and time.

What are the available days and time slots for delivery of baked goods?

Your Goodness can be delivered from Wednesday to Saturday

From Wednesday to Friday, there are two available slots: 10am - 1pm (morning) or 3pm - 6pm (afternoon)

On Saturday, only 1 delivery slot in the morning is available between 10am - 1pm.

How long can my baked orders keep?And how should I store them?

Our baked range by Oh My Goodness! use only natural ingredients which means there are no stabilisers or preservatives in your goodness.

So given Singapore's climate, we do not recommend leaving your goodness out at room temperature for more than 2 days. Instead, Oh My Goodness! always recommends that you portion your goodness and freeze what you don't need until you're ready for more. The beauty of gluten-free baking is that your goodness will be exactly as it was when you received it, once you take it out of the freezer and let it come back to room temperature.

Of course, you can also store your goodness in the refrigerator for up to 4 days although do bear in mind that refrigeration tends to dry out baked goods in general.

What is the notice required for an order of baked goods?

We require 48 hours’ notice. This is to allow us sufficient time to prepare your Goodness and to schedule your delivery